To gain new capabilities and strengthen security, our content teams embarked on upgrading Adobe Experience Manager from 5.8 to 6.1.

• Collaborating for Success: Bringing together engineers, architects, admins and project leads through JIRA ensured all voices were heard. Multi-functional teams planned each environment upgrade. Continuous Communications through Confluence bought alignment.
• Optimizing the Process: Rolling out upgrades one system at a time allowed learnings to streamline later implementations. Contingencies and non-standard timelines minimized risk.

• Elevating Transparency: JIRA provided visibility into preparatory, execution and verification tasks. Stakeholders easily tracked progress across environments.
• Enhancing the Digital Experience: The upgraded AEM now supports Branded Consumer and Enterprise sites, empowering continual innovation in serving customers worldwide through compelling digital experiences.

Through cross-functional collaboration and refined workflows, we successfully transformed our content platform capabilities. Our united efforts elevated the digital experience for all.