Situation: In the Customer Service Group (CSG) Enablement, the Project Management Office (PMO) governance was seeking greater efficiency, tighter monitoring, and standardized processes. Action: As Project Manager assigned to PMO, I created and tracked a Project Plan Roadmap in alignment… Continue Reading…
November 30, 2016
Situation: World of Coca-Cola required numerous forms integrated into Salesforce. Bids for project were coming in extremely high. Action: Examined the business case. Rewrote the requirements adding pertinent project details, so I could get an accurate quote. Identified the technical… Continue Reading…
August 13, 2016
Situation: Leadership requested to lower the hosting costs and improve performance / security for the WordPress CMS branded product. Action: Vendor Analysis and manager approval to migrate all WordPress Content Product Sites from CenturyLink Hosting to Amazon Web Services (AWS)…. Continue Reading…
October 5, 2014
Situation: Implementation of new Adobe Experience Manager (AEM) Branded site at AGCO Advanced Technology Solutions with new and existing content, assets, and functionality. AGCO is a global leader in the design, manufacture and distribution of agricultural equipment, through brands like… Continue Reading…
May 13, 2014
Situation: Kennesaw State University (KSU) International Website Initiative (IWI) selected qualified international non-profit organizations. KSU students create HTML websites with the direction of the organizations and professors. The organizations needed to be able to update and maintain their own websites…. Continue Reading…
May 1, 2014
Situation: Migration from the limited hosted package of WordPress.com to the expanded self hosted WordPress.org to allow unlimited access to customized themes, plugins, functionalities, payment systems, and editorial calendar workflow. Action: Minerva Rising Literary Journey strategic planning, full life cycle implementation… Continue Reading…
April 6, 2014
Situation: Lake Park Police and Lake Park Fire departments required websites to communicate public matters, announcements, with easy access to Police Chief and Fire Chief. Action: Created websites, blogs, and social media to be environmental and more citizen friendly. Community… Continue Reading…
April 11, 2013
Situation: Conference and Expo required Interactive Digital Signage, websites, and mobile applications. Content solutions needed to assist attendees at conferences, trade shows, and events with registration, workshops, speakers, vendor information, directions, local happenings, restaurants, and socialization. Action: Directed (20 to 65) cross-functional… Continue Reading…
January 4, 2013
Situation: Kennesaw State University International Website Initiative, United Intentions Foundation, Lake Park Police, Susan Rogers Travels, and other companies required assistance with website migrations, website updates, and blog article writers. Action: Established GoogleJets Career Development Internship Program with ITT Technical Institute,… Continue Reading…
February 13, 2012
Situation: Axis Security Training & Consultancy required PayPal integration into Drupal to allow Axis Security course content and payments. Action: Conducted a strategy roadmap session with Axis Security Training & Consultancy stakeholders to delineate processes and understand requirements related… Continue Reading…
Situation: Children’s Healthcare of Atlanta required an enterprise content management solution to more easily manage doctor and patient documents, procedures, and files. Action: Managed relationships with stakeholders to deliver physician and patient content migration from the HTML to Enterprise SharePoint CMS…. Continue Reading…
June 1, 2011
Situation: Susan Rogers Travels required new branding and customer journey engagement marketing plan that included design, website, email marketing, and social media channels. Action: Conducted a strategy roadmap session with Susan Rogers Travels stakeholders to create and implement branding, logo,… Continue Reading…
May 26, 2011
Situation: The PEPS company was reinventing their business and required new name, re-branding, new website, and customer journey solutions. Action: Conducted a strategy roadmap session with PEPS Stakeholders. Created PEPS Domestic and International Investigators new name, new brand and logo…. Continue Reading…
June 11, 2007
Situation: Launch Funding Network required a system to track and manage the complete life cycle of their clients. They wanted the ability to customize and automate customer engagement journeys with nurture and retention campaigns. Action: Built the business case for… Continue Reading…